This Privacy Policy explains how Clear Day handles personal data when you use the website, request a quote, arrange a cleaning visit, or communicate with us about move-in and move-out cleaning services in the Quba metropolitan area.
This introduction outlines how the policy is organized and where to find key information.
We may collect contact details, property-related information, booking details, access instructions, service preferences, payment-related records, and any photos or notes you choose to provide for scope review. We may also process limited technical data such as device, browser, and usage information when you visit the website.
We receive data from website forms, phone or email communications, appointment and access confirmations, property condition reviews, and service-related messages. Some technical information is generated automatically when the website is used, and some records may be created during the course of a cleaning visit or completion handover.
We may use essential cookies to support site operation, preference cookies to remember basic settings, and analytics cookies to understand how the website is used. Cookies may be session-based or persistent, depending on their purpose.
You can usually manage cookies through your browser settings, including blocking or deleting them. Some browser features may also allow you to limit tracking preferences. If cookies are disabled, parts of the website may not function as intended.
We use personal data to respond to inquiries, review property scope, prepare quotes, confirm appointments and access, carry out cleaning services, manage payments, keep business records, maintain the website, and address security, compliance, and service quality matters.
We may share personal data with service providers that help us operate the website, manage communications, process payments, maintain records, or support scheduling and related administrative tasks. These parties may use the data only for the services they provide to us and are expected to handle it under appropriate confidentiality obligations.
We may disclose personal data when necessary to comply with legal obligations, respond to lawful requests, protect our rights, investigate misuse, or support the security of our website and services.
Subject to legal limits, you may request access to your personal data, correction of inaccurate information, deletion of certain records, or review of how we handle a request. We may need to keep some information where retention is required for business, legal, or security reasons.
To make a privacy request, provide enough information for us to identify the relevant records and verify your identity. We may ask for additional details before acting on the request, and we will respond within a reasonable period under applicable law.
We retain personal data for the period needed to manage inquiries, complete bookings, document services, resolve disputes, and meet legal or accounting obligations. When data is no longer needed, we delete it or de-identify it where practical.
If we make material changes, we will update the notice on the website and may provide additional notice where appropriate. The revised version applies from the date it is posted unless a later effective date is stated.
